Learn the Powerful Skills of Benign Confrontation!
What is passive-aggressive behavior? The authors of this three-part book have studied the psychology of this behavior for over four decades in both clinical and educational settings. They offer real-world examples and empowering, practical strategies for working with or when confronted with individuals who exhibit any of the five levels of passive aggressiveness.
Course is designed for anyone who lives, works, or interacts with a passive aggressive person and wants to better understand and manage the troubling dynamics. Participants learn to understand and identify passive aggressive behavior at five distinct levels, gain instruction in the concepts of counter-passive aggression and the Passive Aggressive Conflict Cycle, and learn specific skills for changing passive aggressive behavior in the long-term.
Brochures are sold in sets of 25. Trainers can purchase as many sets as desired for mailing, distribution to local and national organizations, and handing out at conferences and to potential customers.
International Certificates and Copy Permission for the Participant Manual.
Turning Down the Heat documents four of the most common reasons that teachers become counter-aggressive with select students. This unique training programs also offers specific skills to manage conflict in the classroom. Teachers will learn how to manage their counter-aggression when it is manageable, simmering, boiling and even when it boils over.
The Refresher Course participant's manual is the required workbook that accompanies the one-day training course.